About Us
We are RMT
Global Partners
RMT is an on-board supplier that specializes in comfort care and service items that enhance the experience of passengers worldwide.
Based in Dallas, Texas, RMT has worldwide offices to gain access to the best sources and manufacturing opportunities for customers. Richard M. Tuttle founded RMT Global Partners and believes the success of his company is attributed to adhering to the core principles of maintaining a customer-first mentality, providing superior customer service, and ensuring guaranteed products are offered to all his travel industry customers.
In addition to our award-winning environmental initiatives and high-quality goods, RMT Global Partners distinguishes itself as a market leader, thanks to its in-depth knowledge of inflight culinary supplies and equipment.
We have decades of experience working behind the scenes as team members ourselves, so we understand what it takes to make both team members’ and a passengers’ experiences a successful outcome. With the right tools and resources that go hand in hand for both parties, we can create an experience that will get people to choose you every time.
Our Mission
We are a worldwide manufacturer of custom comfort and sustainable service solutions for the travel industry. We take pride in our superior customer service, innovative product solutions, and our trusted, global connections that deliver dependable, reliable products to our customers and their passengers every day.
Committed to Sustainability
with EcoVadis
RMT Global Partners earned the EcoVadis Committed Badge in July 2026, recognizing our continued investment in responsible and sustainable business practices.
The Committed Badge reflects RMT’s focus across key areas, including:
- Ethical business practices
- Employee performance and development
- Responsible procurement that considers social and environmental factors
Gold Status with EcoVadis
With an overall score of 71%, RMT ranked in the 96th percentile of all companies scored by EcoVadis.
Positive comments made by EcoVadis on RMT’s policies included:
- Exceptional policy on ethics issues
- Regular assessment (at least once a year) of individual performance
- Comprehensive sustainable procurement policies on both social and environmental factor
From the Tarmac to the Sky
We know the industry ins and outs because we have worked behind the scenes with…
Flight Attendants
Flight Attendants
Airline Engineers
Airline Engineers
Catering & Equipment Managers
Catering & Equipment Managers
About Our Factory Partners
There’s a reason why we have earned Gold status with EcoVadis.
We work very closely with our manufacturing partners to ensure our partners are always up to our specifications and standards.
Our decades of experience in the industry have enabled us to create strong relationships with reputable manufacturing facilities around the globe. Connections like these have made our manufacturing capabilities practically limitless—which is why we’re able to take on extremely customizable, tailored projects for our customers.
Key Design & Production Factors
As your partner, we want to ensure that every part of the experience is seamless, from storage to the exchange between flight attendants and airline passengers.
Practicality and efficiency are key factors for the flight team—and we want to be the ones who make their lives easier by holding the pack-out efficiency at a high level.
We design quality products that go above and beyond our airline partners’ expectations to help them achieve their goals.
It shows in our logo and in everything we do: sustainability is top of mind when we are designing our products. When we work together for the good of the earth, we all win.
Past Work with Delta
Past Work with Other Airlines
United Airlines Sanitizing Wipes
Polycarbonate Ice Cream Bowl
Bread Plate
Pre-Departure
Glass
Other Industries
We’re involved in the medical industry, and are currently working with cruise lines and hotels on various projects.
Medical Blankets & Socks
Medical Safety Seatbelts
Medical Sensor Pads (Bed & Chair)
Meet the Team
At RMT Global Partners, our strength comes from the people behind the solutions. Every member of our team brings deep industry experience, integrity, and a shared commitment to delivering exceptional service to our clients around the world.
Richard M. Tuttle
CEO/President
Sara Wang
CEO & CPO of the Shanghai Office
Felicia Tracy
General Manager
Erick Ray
Global Director of Sales & Business Development
Kimberly Neu
Business Development Manager
Dave Heissenbuttel
Business Development Manager
Sarah Stedman
Business Development Manager
Isabel Flores
Business Development Manager
Cassell "Cass" Meyers
Business Development Manager
Jody Finch
Business Development Manager
Theresa Krupinski
Controller
Sara Mingus
Accounting Clerk
Amanda Faltynowski
Compliance & QA Manager
Together, RMT’s team brings expertise across business development, finance, compliance, and quality assurance. Their collaborative approach keeps every detail moving forward while delivering the responsive service, integrity, and excellence our partners can count on.
Meet our Founder
Founder and CEO Richard Tuttle has had the opportunity over the years working with airlines facing every scenario: from start-up growing pains to working with airlines on the brink of bankruptcy. Growing with the industry through both extremes has taught us how to consolidate strategically and rebuild solid foundations as our industry and customers evolve. More importantly, we know how to create a tailored approach to fit our airline partners’ needs at every stage of business in order to deliver a successful outcome.
